Check our interactive map and get high-speed Internet within our coverage area!
Power LED displays status of power and operation. When the 5 lights are on, it means the coverage is at its highest level.
Your modem’s location has a large bearing on your signal strength. Remember that the color of the LED signal on your modem indicates the quality of signal being received. More green means more signal.
Follow these tips to get the best signal possible:
• Place the modem close to windows
• Try moving the modem around the house
• Rotate the modem slowly; the slightest rotation can have a large bearing on signal quality
Power LED displays the status of power and operation.
The different light colors define the coverage signals as the following:
• Green solid: excellent signal
• Amber solid: Good signal
• Red Solid: Weak signal
• Red flashing: Searching for network
• Coverage limitation (e.g: the user is very far from the Base Station)
• Many users connecting to the device (The speed decreases per user)
• Invalid username & password
• The computer is not connected to the WiFi
• The modem is not plugged in properly
• Configuration Issues (In this case, customers should contact Connect customer support for troubleshooting)
Note: The modem should be placed close to windows (try moving it around the house)
For inquiries about area coverage, you can contact the customer support on their number (01 – 896 331), or visit our website / Coverage section.
Connect is using the latest wireless broadband technology
Our services range in all dimensions of internet communications and especially wireless broadband services
Our system does not require a phone line, it requires an electrical power supply and to be within the coverage area.
As convenient as it is, Connect can be used anywhere you are (for passengers only, don’t connect and drive)
Connect works with any WiFi-enabled devices
Our customers using Connect Internet for online gaming are happy and satisfied
You can find Connect at the below Points of Sale:
• Connect Shop
Monte Libano Building - Ground Floor
Nahr El Mot, Jdaidet El Metn
Tel: 01- 896 331
• All branches of Class
• All branches of BOB Finance
Visit our website/ Points of Sale section for further details
Anyone can use Connect, anywhere they are
You can benefit from:
• Instant Plug & Play modem
• High speed
• Wide coverage
Step 1, check the coverage in your area by checking the website or calling the call center on 01- 896 331
Step 2, pass by the closest Connect shop or point of sale to buy the modem
You need a valid ID or passport
You can connect with all modems that have an integrated WiFi Router, which enables sharing without any additional cables or equipment
• For the SoHo device, you can connect up to 25 users simultaneously
• For the Biscuit, you can connect up to 7 users simultaneously